Information about personal data for guests of Platinia Apartments.
Your personal data is processed in order to provide accommodation services. Full information about the personal data – below.
Who is the administrator of personal data of guests of Platinia Apartments?
The administrator of personal data of guests of the apartments is RK sp. z.o.o. sp. K. ul. Starowiślna 12a w Krakowie, NIP 676-248-16-27, REGON 123242430.
What are the purposes of processing personal data of guests of Platinia Apartments?
The purpose for which the Apartments process personal data is the conclusion and implementation of the contract for the provision of accommodation services. In addition, the purpose of processing personal data by apartments is:
- seeking any claims by Platinia Apartments in relation to the damage at the apartments caused by the guest, or defense against the guest’s claims in relation to the apartments,
- documenting the performance of the service for tax purposes,
- ensuring the highest quality of services for our guests. In case a guest agreed to processing of personal data for marketing purposes, Platinia Apartments process personal data for this purpose to send marketing information and offers about their products and services to the guest.
In addition, Platinia Apartments process the personal data of guests collected by monitoring to ensure the safety of guests and other people staying at the apartments.
What is the legal basis for the processing of personal data?
The legal basis for the processing of personal data obtained by the apartments is a lease agreement for short-term premises located in Kraków.
The legal basis for the processing of the guest’s personal data used for marketing purposes is the guest’s consent. Apartments inform that the consent can be withdrawn at any time. Withdrawal of consent does not affect the validity of the processing that took place prior to withdrawal of consent.
The legal basis for the processing of guest personal data through monitoring is the protection of its vital interests and protection of the vital interests of other natural persons, as well as the justified purpose of the administrator.
The legitimate purpose of the administrator is the legal basis for processing the guest’s personal data to ensure the highest quality of services for apartment guests.
Who can receive personal data?
Platinia Apartments transmits personal data to the following categories of entities:
- companies providing IT support services to apartments and providing IT software,
- accounting firms providing accounting services,
- transport and taxi companies in the event of a guest ordering a transport or courier parcel,
- businesses providing legal advisory services and legal representation.
How long will the personal data be processed?
- acquired in connection with the concluded short-term rental contract will be processed during the period of limitation of tax claims or civil claims of Platinia Apartments or a guest, depending on which of these events will take place later,
- obtained based on consent for marketing purposes will be processed during the period of validity of consent for marketing purposes,
- acquired in connection with the monitoring will be processed for 18 days from the date of fixation, and then will be permanently deleted.
What are the rights of a visitor in relation to the processing of personal data?
Each guest has the right to access personal data rectifying, deleting or limiting processing. In addition, each guest has the right to object to the processing. Access to data is possible at Platinia Apartments headquarters. In addition, the apartments provide the address email@example.com, via which you can contact us in the matter of personal data.
Is it possible to file a complaint regarding the processing of personal data?
Yes, every guest has the right to make a complaint to the supervisory body, which is the Inspector General for Personal Data Protection, ul. Stawki 2 00-193 Warsaw.
Will the apartments transfer personal data outside the EEA?
No, the apartments do not intend to transfer personal data outside the EEA.
Is providing personal data with a contractual or statutory requirement?
Providing personal data in the name and surname, number of proof and address of residence is a requirement to conclude a short-term rental contract. Failure to provide personal data will prevent apartments from concluding a short-term rental contract.
Are automated decisions based on personal data, including profiling?
No. Apartments do not make automated decisions based on personal data, including profiling.